Will you charge the same price for bulk purchases/wholesale?
Our wholesale start at minimum qty of 6pcs. Special price will be provided to wholesale buyers. Wholesale buyers also entitled to points accumulation, which can be used for the next purchase. Kindly contact us for the special price quotation.
Is there any discount or rebate program?
Our rebate program is in accumulation points method. We will inform buyer of total points available upon order confirmation. Buyer will be given a choice to redeem or keep with us for next purchase rebate.
Every S$25 purchase = 1 point and
1 point = S$1
Only total purchases will be included in points generation, include sale items but exclude shipment charges.
On Jan 1, you make a purchase of SGD 107. You will earn 4 points.
On Feb 1, you make another purchase of SGD 61 and would like to redeem your balance of 4 points.
Your total purchase on Feb 1 will be SGD 61 - SGD 4 = SGD 57 and at same time you will also earn 2 points which can be redeem on the next purchase.
WARNING! Please ensure that you are using the same email address when making an order.
Do you have a return or exchange policy?
Yes, we must be notified within 3 days upon receipt of your item. Item must be returned in its original condition.
A refund will be given for the amount of purchase only (exclude shipping fee).
Note that 2 way shipping cost will be paid by buyer for any exchange or refund.
How do I place order?
1. Email us indicating your order preference and delivery address
2. Replied our confirmation email and indicate your preferred shipping method
For bulk purchases above 6pcs, please email us directly so we can provide you with wholesale price.
When is payment due?
Payment is due within 7 days. We will send payment notice after order confirmation.
NOTE: DO NOT click on PAY NOW function as ours currency supposed to be in Singapore Dollars instead of US Dollars.
ONLY PAY upon receipt of our invoice.
Can you refund to my bank account as I don't have PayPal account?
Our service at this point of time is to refund to PayPal account only. Refund will be made immediately after delivery of items, unless PayPal buyers requested for us to hold the balance.
For those buyers who do not have any PayPal accounts, we will hold their balance to offset in the next purchase.